For senior living communities

Every room has a line for emergencies. Willow is the line for everything else.

The call system is built for the worst moment. Willow is built for everything else: getting help from the care team, staying close to family and friends, and taking part in community life.

Book a demo
A senior living resident with a care team member using Willow on an in-room display

How Willow works

Speak or tap. Willow takes care of the rest.

Speak naturally or tap the screen. Either way, the ask lands with the right people.

From the resident’s room

Every ask starts here

One simple screen. No menus to learn, no numbers to dial.

Voice “I need help with the blinds.”
Touch Call my daughter
Willow The AI agent

Understands every request and routes it to the right place.

Ask for support

Requests reach the right team, every time.

Willow passes along who’s asking, where they are, and what they need, then keeps progress visible.

Eleanor HughesRoom 214
Request details

Help with the blinds

Pending Accepted In progress Completed
Connect with people

Reach the people who matter.

Family, friends, and neighbours are a voice call, video call, or message away.

Margaret Daughter
Voice call Video call Message

For residents

The hub of the resident experience.

The Willow display lives in the resident’s room, bringing everyday support, family connection, and community life into one simple place.

  • More independence Ask for support without learning another interface.
  • A clearer day Plans and reminders stay easy to find.
  • Family within reach Connection begins with a simple request.
Willow resident display showing the day’s schedule, weather, and options to connect or ask for help
A resident on a Willow video call with a family member
Willow family app showing photos shared with a resident

For families

Closer, even between visits.

Calls, photos, and everyday moments arrive where residents already are, making connection feel easier on both sides.

  • More presence Calls and everyday moments reach the resident’s room.
  • Less distance Connection feels direct, even between visits.
  • Greater reassurance Stay closer to the rhythm of daily life.

For caregivers

More context. Less coordination.

Willow helps resident needs reach the right person with the context to respond while keeping the human relationship at the centre.

  • Faster understanding Each request arrives with useful resident context.
  • Better focus Urgent needs rise above routine requests.
  • Fewer loose ends Open, assigned, and completed work stays visible.
Caregiver request queue
Resident request details
Willow community dashboard showing requests and response information

For operators

A clearer view of the community.

See how resident needs, team response, and community life come together, and where the experience can improve.

  • Clearer visibility Demand and response come together in one view.
  • Stronger coordination See where teams need support most.
  • More confident decisions Service patterns show where to improve.

Start a conversation

Connect with Willow.

Ready to see Willow in action? Book a short, no-obligation demo and we’ll walk through how Willow works in the resident’s room and across your community.

  • A simpler way for residents to ask and connect
  • Better context for caregivers and families
  • A clearer view for community leaders
  • Works alongside your existing call system

See Willow for your community

Tell us a little about your community and we’ll reach out to set up a time.

Thank You

Your submission has been received!

Someone will reach out to you within one business day to set up a demo of our product.